FAQ
Short answers to the questions operators and integrators ask most.
What is Komenin?
Komenin is an enterprise operasi sosial control plane for Instagram, Threads, and TikTok. It centralizes akun, persetujuan, automation, AI drafting, billing, and auditability.
What is the difference between simulator and mode live?
mode simulator synthesizes discovery/send/publish results for safe demos and CI. mode live uses webhook and/or official konektor and fails closed when credentials are missing.
Are kampanye auto-send by default?
No. Default kampanye mode is approval_required so humans can edit/approve drafts before outbound actions.
Do I need Midtrans keys for local development?
No. Without MIDTRANS_SERVER_KEY, checkout uses a local simulation path so Anda can still validate plan activation UX.
How does 9Router fit in?
Komenin can call any OpenAI-compatible gateway. 9Router is the recommended hybrid gateway so provider keys stay outside Komenin while generation still has tiered fallback.
Why does the worker API return 401?
POST /api/worker/run requires Authorization: Bearer WORKER_SECRET. Missing/mismatched secrets are rejected.
Why is persetujuan empty?
persetujuan appear after comment.generate creates drafts from target posts. If listener never poll or generate never runs, the inbox/persetujuan stay empty.
How do I access /admin?
Only users with platformRole=superadmin can buka the platform admin console. Promote Anda user in the database, lalu sign out/in.
Is SSO wajib for all workspaces?
No. SSO/SAML is opsional per workspace. Enable and optionally force it under /app/pengaturan/keamanan.
Where do I go next if still blocked?
- Start at /docs/tutorial/troubleshooting
- Use the symptom-specific troubleshooting pages
- Reproduce with the smallest worker job and capture the JSON response
- Check /app/activity, /app/pengaturan/publisher, and audit log